Comenity Bank Customer Service
Our hearts go out to those affected by the recent natural disasters. We understand this is a challenging time, and we’re prepared to help you manage the financial challenges you may face during this time of recovery.
We're temporarily waiving certain fees during this difficult time to help cardmembers in FEMA-declared disaster areas. Affected cardmembers should contact us to discuss options that may be available. You may call the phone number on the back of your credit card, or you can easily look up the contact information for your credit card program here.
How we are helping
We are a proud partner of the American Red Cross disaster relief fund and have made a donation to help those in need.
In the event of a disaster, Comenity’s first priority is the safety of its customers and employees - read these tips on preparing for a natural disaster.