Raising The Bar

We're glad that you chose us to help make your brand experience even better. We work hard to show you our appreciation through honesty, respect and courtesy, every time you connect with us.


BenchmarkPortal Center of Excellence

Providing our customers with the highest standards of service is of utmost importance to us. All call centers that support Comenity programs invest heavily in high quality service, and measure performance against best practice standards for call quality and customer satisfaction. As part of the Alliance Data corporate family, these call centers have achieved the Center of Excellence distinction for an industry-leading 11th consecutive time. This unique distinction is only earned by the top 10% of customer care centers in the country.

Customer Resource Center

Visit the Customer resource center  to learn more about your account.

We want to hear from you.

We're here to listen, and answer any questions you may have. Find out how to contact us.